NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier,...

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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NEWS
Using a Value Stream approach to go beyond DevOps and Agile

Software application development is a profitable and high-growth industry, with the UK market...

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NEWS
How much are you spending on outdated automation?

By Neil Kinson, Chief of Staff, Redwood Software.

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NEWS
Transformation requires a cultural change

For organisations to undergo successful digital transformation, a change in cultural mindset among...

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Videos

Jesse Todd, CEO of EncompaaS, explains that as data volumes explode and AI evolves at a rapid pace, ignoring unstructured data is no longer an option. Intelligent information management platforms help...
Jason Feist, senior vice president of cloud marketing, Seagate, discusses the findings of the company’s recent Decarbonizing Data report, which highlights the growing sustainability challenges facing data...
At Data Centre World Frankfurt 2025, we spoke with Nick Burnham from Avtron to hear his thoughts on the current state and future of the data centre industry. Watch the full interview to hear what he had to...
Dominic Carroll, Director of Portfolio at e2e-assure, explains that the company’s recent research reveals that while men and women recognise the importance of security, businesses are missing a crucial...

News

New 90 megawatt campus places emphasis on biodiversity, sustainability and giving back to the local community.
Arrow Electronics has launched a dedicated online hub offering extensive resources for those seeking to understand the future of energy storage systems.
Acquisition will enable CybaVerse to enhance proprietary platform and power outsourced and hybrid cyber security operations to organisations and MSPs.
Centreon provides end-to-end monitoring—from the network layer to the user experience—with advanced new features for Real User Monitoring (RUM) and Synthetic Transaction Monitoring (STM).