AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...
Read MoreGurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.
Read MoreBy Alex Black, chief technology officer, Enghouse Interactive.
Read MoreEnterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier,...
Read MoreBy Ash Finnegan, digital transformation officer, Conga.
Read MoreBy Neil Murphy, Global VP at ABBYY.
Read MoreSoftware application development is a profitable and high-growth industry, with the UK market...
Read MoreBy Patrick Murray, Head of Data at Razor.
Read MoreBy Neil Kinson, Chief of Staff, Redwood Software.
Read MoreFor organisations to undergo successful digital transformation, a change in cultural mindset among...
Read MoreBy Gaurav Bajaj, Vice President at Secondmind.
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