NEWS
Five practical ways contact centres can use AI to create value

Consumer expectations in relation to ultra-fast interactions, ease of engagement and service quality have grown exponentially, fuelled by the lockdown experience of the past year. By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
How is the cloud encouraging hyperautomation, and why should I care?

Every business needs to be thinking in hyperautomation terms and investing tools such as DPCs - or risk being left behind. By Alasdair Hodge, Principal Engineer and Solutions Architect, Cloudsoft.

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NEWS
Machine Learning - success starts with these 10 steps

“Machine Learning (ML) can take an organisation’s digital transformation to new heights” — It’s a statement we hear time and time again, but in practice, it doesn’t achieve that warm and fuzzy turn-key transformation feeling the statement asserts. By Santiago Giraldo, Director of...

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NEWS
Don’t wait for blockchain, it’s more accessible than you think

When blockchain first hit the tech scene about 12 years ago, it was mostly recognised as the technology enabling Bitcoin transactions. Since then, it’s taken a while for blockchain to establish itself in the business world, but today we’re seeing more enterprises take advantage of it to help...

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NEWS
How blockchain and AI are helping the current COVID-19 vaccine rollout

As promising as the current COVID-19 vaccines are in the fight against the pandemic, the biggest...

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NEWS
AI and Automation – Is your business ready for hyperautomation?

As businesses gain through improved ROI, investment in hyperautomation is expected to increase to...

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NEWS
Hyperautomation, enabling the next digital age

Hyperautomation is proving to be a serious consideration when it comes to transformative business...

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NEWS
How to navigate intellectual property risk in blockchain projects

It’s been well over a decade since blockchain technology first burst onto the scene. And although...

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NEWS
Many organisations get cloud migration wrong – here’s how to get it right

By Randy Randhawa, Senior Vice President of Product Development at Virtana.

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NEWS
Human Digital Twin: The digital counterpart to the human worker

By Axel Schmidt, Senior Communications Manager, ProGlove.

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NEWS
IoT for Sustainability

By Dale Seed, oneM2M Technical Plenary Vice-Chair and Convida Wireless.

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NEWS
Observability is not one size fits all

Roles for data in your application development and infrastructure. By Iain Chidgey, Vice...

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Videos

In Part 2 of our interview with Datwyler at Data Centre World Frankfurt 2025, we spoke with Oliver Wunderlich to continue the conversation about the company’s activities and insights from the event. Watch...
Simon Taylor, Chairman at Bioscope and sister company N2S, shares a progress report on the importance of biorefining and bioleaching when it comes to precious metals and the increasing importance of conserving...
Jesse Todd, CEO of EncompaaS, explains that as data volumes explode and AI evolves at a rapid pace, ignoring unstructured data is no longer an option. Intelligent information management platforms help...
At Data Centre World Frankfurt 2025, we spoke with Fernando Calle from Himoinsa about their presence at the event and their role in the data centre industry. Watch the full interview to hear what he had to...

News

Hyland solutions to work with the Northern Care Alliance NHS Foundation Trust to deliver a centralised and standardised Electronic Document Management System.
Reducing cost and complexity of distributed data landscapes, Hitachi Vantara offers a modern data lakehouse solution with AI workbench capabilities to enhance data operations and speed AI innovation.
ST Telemedia Global Data Centres has published its 2024 Environmental, Social and Governance (ESG) report. The report details progress toward STT GDC’s ESG targets, as well as its three main ESG pillars –...
New research from Sinch reveals how top brands are unlocking smarter, more personalized customer experiences with AI, RCS, and integrated omnichannel strategies.